Organizations thrive when employees help each other by sharing knowledge and offering mentorship without the expectation of anything in return. This atmosphere produces “higher quality work than corporate cultures that encourage competition and duplicity among employees.” This “non-attachment” or “non-expectation of reciprocity” is discussed in more detail in Al Ritter’s book “100/0 Principle: The Secret of Great Relationships.”
Yesterday I mediated my last case referred by the Los Angeles Superior Court mediation program (aside from a couple of cases I am still trying to wind up as private mediations). This last case turned out to serve as a good illustration of some of the problems with the LA program. It was a case involving a high dollar amount, making me wonder why the parties chose a randomly-assigned mediator for three free hours.
In our multi-cultural society, disputes arise between individuals from different ethnic, racial and cultural backgrounds and between businesses, both domestic and international, run by these individuals. The cultural background of the parties to a litigated dispute plays an important role in how they approach dispute resolution generally and their comfort level with the negotiating process.