Consumers Stuck in Arbitration

Sudanese Government Says ‘No’ to Mediation

The New York Times
March 6, 2012

In this world of buying cellphones, opening a retirement account, signing up for a credit card, applying for a job, or buying a car, people often don’t read the fine print with the dozens of terms and conditions to realize that they are agreeing to waive their rights to file a lawsuit. One study found that there was a mandatory arbitration clauses in 93 percent of the employment contracts and 77 percent of the consumer contracts used by 21 major corporations.

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Comments

[Virginia Arbitration]

We had an awful experience in our arbitration as a home owner. It was exactly as Ms. Amalia D. Kessler wrote about in the New York Times. During the arbitration hearing our arbitrator openly questioned "why we were there" and "what we wanted", and ignored specific testimony and evidence in making her decision. We highly encourage any home owners to avoid Ms. Suzanne Harness if they need an arbitrator in Virginia.