A BATNA is the best alternative to a negotiated agreement, and the WATNA is the worst alternative to a negotiated agreement. Analysis and discussion of how to determine what each party’s BATNA and WATNA is and then the best ways to utilize this knowledge will be the focus of this set of articles.
Conflict is a normal and natural part of human interaction, in the workplace and everywhere else. Generally, the short-term cost of resolving conflict is negligible compared to the cost of leaving conflicts unresolved. Learn how to deal with difficult people at work to effectively resolve conflict.
Mediation and law practice are not the same thing. The law is an essentially adversarial system that tends to drive people apart and pick a winner. In contrast, mediation is a cooperative process aimed at drawing disputants together…