Heidi Burgess

Heidi Burgess
Heidi Burgess is a Founder and Co-Director of the University of Colorado Conflict Information Consortium. She holds a Ph.D. in Sociology and has been working in the conflict resolution field, as a scholar and a practitioner, since 1979. Her primary interests involve the study and management of intractable conflicts, public policy dispute resolution, and the dissemination of conflict resolution knowledge over the Internet. She is one of the creators and Co-Directors of the Intractable Conflict Knowledge Base Project (which is the "parent" of this website), and also co-created and co-directs CRInfo -- the Conflict Resolution Information Source. She is also one of the primary authors and creators of five online conflict resolution courses, and has edited and authored a number of books, journals, and articles on intractable conflicts and conflict resolution more generally.

Constructive Confrontation

We do not want to imply that "being nice" is all that is needed to get "the other side" to agree with you or to reach win-win agreements.  Many of our deep differences are based on fundamental moral differences and identity issues that people do not compromise...

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Civility in Public and Private Discourse

In 1997, Guy and I wrote a well-received essay on civility which started "the increasingly vocal campaign for for civility in public discourse reflects an understandable and widespread frustration with the current tenor of political debate." Wow!  Little did we...

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Why is Rumor Control Important?

Among parties engaged in intense conflict, there is typically little direct formal communication or sharing of information. Informally, however, there are likely to be numerous parties who are constantly talking with one another about the conflict. Any gap...

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Extremists and Spoilers

What is an Extremist?Most interest groups have supporters who take an extreme view of the conflict and tend to favor extreme and often violent tactics. These individuals who hold positions that are more radical than those of most of the people involved in a conflict...

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Activism

Disputants can be categorized as inactive or active. Active disputants (more commonly called "activists" or "advocates") are people with a cause who are actively pursuing that cause through nonviolent -- or even sometimes violent -- "direct...

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