Isabel Phillips

Isabel Phillips
Isabel Phillips is an experienced Mediator and Senior Training Consultant for The Centre for Effective Dispute Resolution (CEDR).

The Joy of Negotiation

How to Persuade Clients to Negotiate (and That They Might Enjoy it!) In 1906, Jack B. Yeats wrote an article for The Guardian describing the Flat Iron Market in Manchester: “Here you do not stand sourly while a pale-faced short-tempered shopman whirls your...

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