Justine Mensa-Bonsu

Justine Mensa-Bonsu
Justine Mensa-Bonsu is an Adjudicator and Independent Complaints Reviewer. She is a Member of the Chartered Institute of Arbitrators under the adjudication pathway. She has extensive experience in the field of adjudication, having issued well over 500 decisions on consumer law disputes to date.

The European Small Claims Procedure

ECC-Net is a European network made up of 29 European Consumer Centers placed in each Member State and Iceland and Norway.Each European Consumer Center (“ECC”) provides information and advice to consumers on cross border disputes. The ECC seeks an amicable resolution...

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Shopping for a Fair Deal

The Groceries Code Adjudicator Bill In February 2010 the Groceries Supply Code of Practice was introduced to regulate the relationships of supermarkets and their suppliers. This Code applies to major grocery retailers, being those with a turnover exceeding 1 billion...

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