Susanne Schuler is a qualified lawyer and an accredited mediator in the U.K., Germany and Switzerland. She has been working in the dispute resolution field since mid of 1990’s and has facilitated more than 100 mediation processes in recent years. Her clients mainly originate from the corporate world but community and divorce mediation also form part of Susanne’s dispute resolution work. Professional Background.www.cedr.com
NOW, imagine you face the same scenario but feel resourceful, creative, full of energy. You are transmitting positive energy. You feel confident, assertive, credible, broadcasting with passionate impact.
We’re living in a time were both possibilities and problems have no limits and borders. The more we are connected by technology and economic interdependence, the more we are connected through our challenges within that wider community.
When we consider conflict as a wall between the parties, there is little or no communication possible. Any contact is very difficult. The parties on each side create their own view of the world and a fabricated one of the other party.
In my last three conflict management training sessions I was confronted with queries about ‘trust’ or ‘lack of trust’ as a main issue and source of conflict and, when dealt with effectively, also as a form of constructive conflict management.