Responding to Hostile Emails

Responding to Hostile Emails

By Bill Eddy, LCSW, Esq. Hostile mail – especially email – has become much more common over the past decade. Most of this mail is just “venting,” and has little real significance. However, when people are involved in a formal conflict (a divorce, a workplace grievance, a homeowners’ association complaint, etc.) there may be more …

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Arbitrating Employment Disputes 

Arbitrating Employment Disputes 

Employment arbitration statistics show that arbitration is on the rise as a mechanism to resolve employment disputes.  However, this process has received criticism from employees and those who protect them because it can provide an unfair advantage to employers and may remove the rights of employees to use the courts to resolve their dispute.  The …

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Consumer Arbitration

Consumer Arbitration

For many consumers in the United States, buying a product or service that does not work out could result in a person wondering how consumer arbitration works.  For many years, courts have upheld forcing disputes into arbitration when a consumer contract, which a consumer often signs and accepts simply by purchasing an item, designates that …

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A New Model of Intra-Corporate Conflict Resolution

Corporate Conflict Resolution

By William A. Ratliff Executive turnover is costly.  Signing bonuses, search fees, severance packages, and much more bring estimates of the turnover cost of a “C-suite” employee to $1.5 million. Consulting firms estimate the cost at 1.5 to 3 times annual salary, or more. Yet executives don’t always mesh well.  Personality clashes, disagreements on corporate …

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Employee Conflict Resolution Template

A Template for Workplace Conflict

Resolving conflict with employees can often be a difficult experience, so much so that many managers wish they had an employee conflict resolution template.  Workplace conflict is a common and unavoidable part of adult life, but living with it for years does not have to be.  Workplaces are starting to recognize the adverse effects that …

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Responding to the Types of Workplace Conflict

Detect Conflict at Work

When conflict hits the workplace, it can come in a variety of types that have different impacts and stresses on the workplace.  Workplace conflict can stop productivity and interfere with the culture of the team or company as a whole. Workplace conflict needs to be addressed quickly and efficiently to ensure that the issues are …

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EEOC Mediation

Resolving employment discrimination claims through the EEOC is often a headache for all of the parties involved, meaning that both the employee and the employer will benefit from having the EEOC mediation process explained.  The EEOC is responsible for investigating and enforcing federal employment discrimination laws, and these investigations are called claims.  During this investigation …

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Unleashing The Healing Benefits of an Effective Workplace Investigation

Unleashing The Healing Benefits of an Effective Workplace Investigation

By Nedy Warren, Esq. SPHR The average working American devotes more time to work than to family, leisure, or even sleep. According to the Bureau of Labor Statistics, time spent working beats time spent sleeping by an entire hour. Given the amount of time and energy we spend at work—plus the fact that conflict is …

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Organizations Need to Get Better at Detecting Conflict

Detect Conflict at Work

  By Zachary Ulrich Imagine a town where the streets are constantly filled with police, but where there are no burglar alarms. There may be so many police that crime is low, since every street corner is always being monitored, but the resources and manpower required to field such a large force is overwhelming. Now, …

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Generational Gaps In The Workplace

Generational Gaps in the Workplace

By Jasper Ozbirn That I am writing this article tends to prove the thesis of this article— different generations have different goals and priorities regarding career, life, and workplace. In the spirit of full disclosure, I border Generation X and Y, and identify with characteristics of both groups. In line with Generation X-ers, I believe …

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