Strategic Questions For Dispute Resolvers

Asking questions is one of the most powerful – and often misused – tools for professionals in dispute resolution settings, whether legal, workplace, mediation or anywhere. When you are dealing with high-conflict clients, it is especially important to consider the timing of different types of questions and also to know what questions you should never ask. 

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Accommodating to Achieve a Positive Result

When people approach conflict or conflict resolution, they typically choose one of five styles of negotiation to handle the conflict—competing, compromising, collaborating, avoiding, and accommodating. These styles describe the way a person can think about, negotiate, and eventually resolve a problem. Most people have a sort of default style that they use for their private, …

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Finding Your Way Through an Impasse

Settlement conferences, mediations, and negotiations are often a great opportunity for a case. The parties can share their wishes and can create a solution to the problem that will not be available if a judge or jury decides the issue. When the parties are cooperating, negotiation may be incredibly productive and save the case from …

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Welcome and Introduction to the Frontiers Seminar-Part 2

Heidi and I would like to welcome you to Moving Beyond Intractability and the Massive Open Online Seminar Series. In this video we want to give you a quick overview of the rationale for the project and a bit of a preview of what you might expect.

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Welcome and Introduction to the Frontiers Seminar-Part 1

 Heidi and I would like to welcome you to Moving Beyond Intractability and the Massive Open Online Seminar Series. In this video we want to give you a quick overview of the rationale for the project and a bit of a preview of what you might expect.

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ABA Conference Sessions You Might Enjoy

I love the ABA Section of Dispute Resolution annual conferences. They always put on a wide array of wonderful sessions and it’s a great time to connect with friends, old and new. As in the past, I am listing some sessions that particularly intrigue me. 

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