Restitution involves paying a person or group back for harm that was done to them. Making a symbolic repayment of money, social or economic assistance, or otherwise alleviating damage or harm that was done, can go a long way toward resolving a conflict and moving toward reconciliation.

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The responding party in a dispute, also known as defendants.

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Request for Mediation

A written notice which the Claimant files and serves upon the Respondent to initiate the claim and request Mediation.

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Any individual, including an attorney, who represents a party in an Arbitration or Mediation.

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A written response by the Respondent to a Demand for Arbitration filed by the Claimant.

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Reasoned Decision

An arbitration award that incorporates the written findings of fact, conclusions of law or reasons for the award rendered.

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