Responding to Hostile Emails

Responding to Hostile Emails

By Bill Eddy, LCSW, Esq. Hostile mail – especially email – has become much more common over the past decade. Most of this mail is just “venting,” and has little real significance. However, when people are involved in a formal conflict (a divorce, a workplace grievance, a homeowners’ association complaint, etc.) there may be more …

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Med-Arb for Your Business Dispute

Med-Arb for Your Business Dispute

By Scott C. Van Soye In 1998, Professor Thomas J. Stipanowich, then of the University of Kentucky, was asked to chart the future of arbitration in the 21st Century.  He suggested then that arbitrators would increasingly be asked to “wear more than one hat.” That is, he predicted the growth of hybrid forms of dispute resolution …

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A New Model of Intra-Corporate Conflict Resolution

Corporate Conflict Resolution

By William A. Ratliff Executive turnover is costly.  Signing bonuses, search fees, severance packages, and much more bring estimates of the turnover cost of a “C-suite” employee to $1.5 million. Consulting firms estimate the cost at 1.5 to 3 times annual salary, or more. Yet executives don’t always mesh well.  Personality clashes, disagreements on corporate …

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Employee Conflict Resolution Template

A Template for Workplace Conflict

Resolving conflict with employees can often be a difficult experience, so much so that many managers wish they had an employee conflict resolution template.  Workplace conflict is a common and unavoidable part of adult life, but living with it for years does not have to be.  Workplaces are starting to recognize the adverse effects that …

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Responding to the Types of Workplace Conflict

Detect Conflict at Work

When conflict hits the workplace, it can come in a variety of types that have different impacts and stresses on the workplace.  Workplace conflict can stop productivity and interfere with the culture of the team or company as a whole. Workplace conflict needs to be addressed quickly and efficiently to ensure that the issues are …

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Unleashing The Healing Benefits of an Effective Workplace Investigation

Unleashing The Healing Benefits of an Effective Workplace Investigation

By Nedy Warren, Esq. SPHR The average working American devotes more time to work than to family, leisure, or even sleep. According to the Bureau of Labor Statistics, time spent working beats time spent sleeping by an entire hour. Given the amount of time and energy we spend at work—plus the fact that conflict is …

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Organizations Need to Get Better at Detecting Conflict

Detect Conflict at Work

  By Zachary Ulrich Imagine a town where the streets are constantly filled with police, but where there are no burglar alarms. There may be so many police that crime is low, since every street corner is always being monitored, but the resources and manpower required to field such a large force is overwhelming. Now, …

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7 Significant Steps to Prevent Employee Litigation

Prevent Employee Litigation

By Terri Lubaroff Problems, Problems Everywhere… Anyone who has ever worked as corporate counsel knows it ain’t easy. Corporate counsel has to deal with lawsuits, human resources, risk management, internal politics, and an ever-changing landscape of compliance landmines.  To make matters worse, the higher-ups do what they want, when they want… and then they come …

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Generational Gaps In The Workplace

Generational Gaps in the Workplace

By Jasper Ozbirn That I am writing this article tends to prove the thesis of this article— different generations have different goals and priorities regarding career, life, and workplace. In the spirit of full disclosure, I border Generation X and Y, and identify with characteristics of both groups. In line with Generation X-ers, I believe …

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How Conflict Psychology Can Influence Judgement and Sentencing

How Conflict Psychology Can Influence Judgement and Sentencing

By Kristofer Michaud Inter-group conflict—Montagues vs. Capulets, Sharks vs. Jets, Crips vs. Bloods—often culminates in episodes of unplanned, catastrophic violence. These cathartic but often gruesome incidents must then be interpreted after the fact by the stereotypically level-headed third parties called upon by the criminal justice system to prosecute, defend, and ultimately judge the perpetrators. These …

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