U.K. Expands Small Claims Phone Mediation Program

The Guardian
Feburary 9, 2012

More neighborhood disputes and rows over debt will be diverted into mediation over the phone to speed up small claims cases and avoid the expense of going to court. Around 80,000 cases a year will be taken out of county court hearings, according to the U.K. Ministry of Justice’s program to reform the civil courts and introduce “cheaper, quicker” and more accessible settlements.

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