Small Businesses Need ADR Clauses, Too
Herald Sun, Australia
July 16, 2012
An Australian federal government survey shows that small businesses there are likely to turn to lawyers before cheaper alternatives, and are then dropping serious disputes because of the higher cost. The trend is not dissimilar from that of the United States. In this article, president of the Institute of Arbitrators and Mediators Rowena McNally discusses how small businesses can adjust their business operations and conflicts to allow for more efficient and cost-effective handling of disputes.