One day I was meeting with a husband and wife for their second or third divorce mediation session. They were high-powered, both in upper management positions. I thought that their family mediation would be like a business meeting. But no!At the beginning of this session, the husband leans over shaking his finger at me about 6 inches from my nose and says: “Today, Mr. Eddy!…” Well, I already knew we had two problems, because I always encourage the use of first names to make the mediation process feel more informal than court, to increase the likelihood of building connections among us.
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