Saying “I’m Sorry” in a Mediation Context

Saying "I'm Sorry" in a Mediation Context

How to Genuinely Say “I’m Sorry”

Corporate Counsel

January 6, 2015

Drawing on the advice of mediator Jan Schau, David Whincup of Squire Patton Boggs, notes that “apologizing isn’t simply a matter of muttering two words and, in the context of mediation, mastering the art of contrition can go a long way.”

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