An Introduction to The Five Stages of Mediation

Jim and John had been successful design partners for six years. The business had grown from the two of them to twelve engineers. Now Jim wanted to accept an acquisition offer, but John wanted to expand while they could buy new buildings cheaply.  If the impasse continued, both opportunities would expire. Jim was bitter and …

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Anger Masks Emotions in Mediation

Famed psychologist Paul Ekman calls anger one of the six basic emotions. He notes that its expression is universal across cultures. Even as infants, we instinctively recognize and react to its presence in those around us. According to Ekman, anger originates when an important goal is frustrated, or someone tries to hurt us or someone we feel responsible for, physically or psychologically. Under this definition, anger is a response to threatening external stimuli, which is often accompanied by a desire to hurt the source of the anger producing events.

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What is the Federal Mediation and Conciliation Service (FMCS)?

The Federal Mediation and Conciliation Service (FMCS) is the nation’s largest independent public agency for alternative dispute resolution (ADR) and conflict management, providing mediation and conflict resolution services in the private, public, and federal sectors.

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The Power of Finding and Using a BATNA & WATNA (Part 3 of 3)

A BATNA is the best alternative to a negotiated agreement, and the WATNA is the worst alternative to a negotiated agreement. Analysis and discussion of how to determine what each party’s BATNA and WATNA is and then the best ways to utilize this knowledge will be the focus of this set of articles.

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Dealing With Difficult People At Work

Conflict is a normal and natural part of human interaction, in the workplace and everywhere else.  Generally, the short-term cost of resolving conflict is negligible compared to the cost of leaving conflicts unresolved. Learn how to deal with difficult people at work to effectively resolve conflict.

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The Power of Finding and Using a BATNA & WATNA (Part 2 of 3)

A BATNA is the best alternative to a negotiated agreement, and the WATNA is the worst alternative to a negotiated agreement. Analysis and discussion of how to determine what each party’s BATNA and WATNA is and then the best ways to utilize this knowledge will be the focus of this set of articles.

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The Mediator’s Role in Family Mediation: Part 2

Divorce is ranked second on the list of stressful events in one’s life, the first being death of a spouse. This is an emotional time for the parties. However, the only purpose of most settlement meetings is to resolve the outstanding legal issues in the divorce. Emotions and post-divorce dynamics are rarely factored into them.

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The Power of Finding and Using a BATNA & WATNA (Part 1 of 3)

A BATNA is the best alternative to a negotiated agreement, and the WATNA is the worst alternative to a negotiated agreement. Analysis and discussion of how to determine what each party’s BATNA and WATNA is and then the best ways to utilize this knowledge will be the focus of this set of articles.

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