The word “and” is short but powerful. It connects as well as includes. It adds rather than negates. The word “and” provides energy in collaboration and contributes momentum toward synergy. This word enables people with differing perspectives to find common ground. It can supply motivation when opposing parties may be losing hope of achieving their goal. When used effectively the word “and” can move a disagreement toward resolution. This tiny word is one of the most important communication terms we can use when doing mediation.
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