Managing Workplace Conflict During The Holidays

Managing Workplace Conflict During The Holidays

The holiday season is meant to be a season of thanks, of giving, of love and of friendship. Picture yourself with a mug of your favorite tea or hot chocolate, sitting in the cozy corner of your couch in front of a fireplace surrounded by family, friends, good food, and laughter. At work, this means …

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Individualist vs. Collectivist Peacemaking

“Blessed are the peacemakers.” We value peacemakers. We may even aspire to be among them. But often we have no firm conception of what it means to “make peace.” Does it mean to cause the cessation of conflict, by whatever means? Or does it refer only to non-violent efforts to mediate disputes, or to bring …

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Responding to the Types of Workplace Conflict

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Emotions In Mediation

Bob had been Fred’s client for a long time.  Normally, he was low-key and easy-going. Not today.  He was angry and it showed.  His wife Keiko sat teary-eyed and sniffling next to him.‘Fred, I want you to make George Stevens’ life a misery, do you hear me?” “I hear you, Bob. But I don’t get …

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Europe’s Burqa Ban

Europe is deeply embroiled in a raging conflict over something quite small and ordinary: a simple piece of cloth that some women chose to wear over their face.  The article is about the clash that is occurring as many European countries ban the burqa.  In France only a few thousand of the 5 million Muslim …

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Winning The Race Taking Chances and Assessing The Risks

I was fortunate enough to attend a Horse Race in Hong Kong. I heard about the race from a friend I met while travelling who just so happened to be a horse jockey in the United States. We were both eager to see what proved to be an exhilarating cultural experience.Apparently, horse racing in Hong …

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What’s In Your Cup?

When sitting around the mediation table, sometimes it pays to be intentional about your choice of drink. It may be a source of comfort for the parties. It may bring calm. It may bring peace between the parties if only for a moment and possibly create a space for resolution.There is something soothing about sitting …

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Types of Negotiation: Distributive vs Integrative

Ron stared. The car was beautiful.  All shiny black metal and gleaming chrome everywhere.  Turning to the man beside him, whose name was Dave,  He asked about the car.“Isn’t she lovely?” “Uh huh. How much?” ‘$26,000. ‘You gotta be kidding. Blue book is $23,000!” “Blue book for this car, in this condition, is $26,500.” “That’s …

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Negotiation in Practice at Camp David Summit

The Israeli-Palestinian Conflict is one of the longest running disputes in modern history.  It is a very complex issue which can be traced back to ancient times.  The issue can be analyzed from a geopolitical, religious, cultural, military, diplomatic as well as countless other angles.  However, this paper will focus on the negotiations undertaken by …

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Searching for Truth in a World of Lies and Misconceptions

When I started out as a mediator, I soon learned that parties don’t always tell the truth and parties do not always disclose all the facts of a case. Only by exploring areas where the parties don’t want to go, do I find underlying positions driven by undisclosed influences. These may well otherwise remain hidden …

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