Mob Rules: Mediating Disputes and The Art of Compromise

We are all involved in conflicts every day, ranging from when our kids are going to bed or what movie to see. Our conflicts highlight our needs and desires, and reflect those of others. To be conflict free is to be isolated.Of course conflict outcomes matter, but our methods of resolution do too. What method we use is an important choice that should be thoughtfully made.  While some methods are usually right and others often wrong. It isn’t hard to think of a situation in which some other choice is better, no matter which method one chooses.  Context is king.  This is behind Sander and Goldberg’s advice to “fit the forum to the fuss” when choosing a resolution method.

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