There are five main approaches to conflict resolution that people and parties can use when there are in the midst of a conflict. Most people will have a specific approach or style that works for them or is their default approach. However, any person can use any one of the approaches with a little practice. …
“Our General Counsel] is the only guy at IBM with an unlimited budget… and he always exceeds it.” “Of course, general counsel recognize that all businesses, including law firms, must make a profit but, given the pressures they currently face, getting “the most bang for the buck” is an imperative.” Which of the quotes above reflects …
Hostile mail – especially email – has become much more common over the past decade. Most of this mail is just “venting,” and has little real significance. However, when people are involved in a formal conflict (a divorce, a workplace grievance, a homeowners’ association complaint, etc.) there may be more frequent and intensely hostile mail. …
If you are contemplating divorce, in the midst of a divorce, or already have a divorce decree in hand, you know pressures of the legal process do not compare to the emotional turmoil you are experiencing. The emotional pressures can be quelled when you give a meaningful and complete apology. It has the effect of …
Read moreDealing with the Pains of Divorce through Meaningful and Complete Apology
This fall I attended one of the outdoor concerts by the Los Angeles Philharmonic Symphony at the Hollywood Bowl. It was a spectacular affair—beginning with the wonderful sounds of classical music and ending with a fantastic light show. The concert featured a local university marching band as well as a guest appearance from a world …
Read moreOrchestrating Settlement – A Symphony of Sound and Color
Out-of-court settlements are becoming a common goal in a variety of disputes. Due to the amount of time and energy that is required to take a dispute through litigation, many businesses, and parties, in general, are turning to alternative dispute resolution to keep issues out of the courts. But many people are unaware of the …
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