Dispute resolution is a process. The beginning phase — bringing everyone together under conditions conducive to settlement — is called convening. Convening can be as simple as a few phone calls, where those involved already know what they want and are properly prepared for it. Or it can be as complex as holding a long series of community meetings to build support for the idea of conflict resolution. It might even include training participants in basic dispute resolution, if they otherwise lack the skills to effectively participate.
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