Great Expectations of Mediation

Donald ambled into the conference room with difficulty. He looked like a nice, working class man in his retirement years, but the gray pall he carried indicated his health wasn’t going to let him do a whole lot of fishing on his beloved Lake Havasu any time soon.Donald slipped in a puddle of water at the hospital where he was receiving therapy for an unrelated condition. The fall was horrendous… so bad that he heard his hip and shoulder snap. His hip required immediate surgery. The shoulder would be an ongoing problem. Although the hospital admitted that Donald fell in their hallway, their staff was adamant that large “Caution, Wet Floor” signs were present. They refused to pay for his medical bills and he sued.

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