The average working American devotes more time to work than to family, leisure, or even sleep.According to the Bureau of Labor Statistics, time spent working beats time spent sleeping by an entire hour. Given the amount of time and energy we spend at work—plus the fact that conflict is a frequent and natural byproduct of human interaction—it is no surprise that the workplace is a petri dish for all types of disputes and complaints.
In almost any company or organization, the goal of the Administrator, Human Resources Representative, or Risk Manager is often to eliminate these conflicts by quickly determining “what happened” so that the appropriate action can be taken. In fact, employers must conduct effective and thorough investigations whenever they are put on notice of possible misconduct or risk exposure to a claim for failure to investigate.
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