Bill Eddy

Bill Eddy
Bill Eddy is the President of High Conflict Institute and the author of “It’s All Your Fault!” He is an attorney, mediator, and therapist.

Strategic Questions For Dispute Resolvers

Asking questions is one of the most powerful – and often misused – tools for professionals in dispute resolution settings, whether legal, workplace, mediation or anywhere. When you are dealing with high-conflict clients, it is especially important to consider the...

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Responding to Hostile Emails

Hostile mail – especially email – has become much more common over the past decade. Most of this mail is just “venting,” and has little real significance. However, when people are involved in a formal conflict (a divorce, a workplace grievance, a homeowners’...

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The Pointed Finger Mediation

One day I was meeting with a husband and wife for their second or third divorce mediation session. They were high-powered, both in upper management positions. I thought that their family mediation would be like a business meeting. But no! At the beginning of this...

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You Know You’re Taking It Personally When…

When you are involved with a High Conflict Person (HCP) whether personally or professionally, you have experienced how easy it is to get “hooked” into the conflict and how difficult it is to not take it personally. You can recognize the signs of taking it personally...

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B.I.F.F.s for Business and Professions

Businesses today have many opportunities to deal with HCPs as customers, suppliers, contractors, partners and in negotiations over future business relationships. Professionals face similar situations, as they often operate as small businesses and deal with HCPs on a...

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Marriage is Declining Rapidly! Does it Matter?

I read this week that there has been a significant decline in marriage rates, especially in the past two years. 57% of adults got married ten years ago, but only 51% are getting married now. Last year, only 9% of 18-to-24 year olds in the U.S. were married, compared...

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Send “BIFF” to Washington!

Yesterday, Jon Huntsman declared he would stop campaigning for President. Too bad, he seemed like a reasonable person, by and large. I couldn’t agree more with his comment on the way out: “This race has degenerated into an onslaught of negative and personal attacks...

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