Intergroup Conflict: Causes, Consequences, and Solutions

Causes, Consequences, and Solutions for Intergroup Conflict

Intergroup conflict might arise in any workplace, as there are a variety of groups working together to support and further the mission of the company. Some groups are defined by job title—the accountants, the lawyers, the marketing team. Other groups are defined by project or subject area. Still, others may be defined by the level …

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EEOC Mediation

Resolving employment discrimination claims through the EEOC is often a headache for all of the parties involved, meaning that both the employee and the employer will benefit from having the EEOC mediation process explained.  The EEOC is responsible for investigating and enforcing federal employment discrimination laws, and these investigations are called claims.  During this investigation …

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Resolving Problems with Collaborative Conflict Style

Collaborative Conflict Style

The idea of collaborative conflict style tends to call to mind thoughts of compromise or win/win solutions. For some people, the idea of collaboration is exciting because it is a way to come to a solution that is mutually agreeable for everyone, and everyone is able to leave the conflict on good terms. However, for …

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BATNA & WATNA: Finding and Using Negotiation Power (Part I of III)

BATNA & WATNA

What is the power of finding and using a BATNA & WATNA? The goal of an alternative dispute resolution (ADR) process is to come to a resolution together so that the parties can both agree on and avoid the eventual litigation that could arise in the dispute. However, not every mediation or negotiation ends in a …

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Arbitration vs. Litigation: What Is The Difference?

Choosing whether to pursue arbitration vs. litigation hinges on several factors that parties should carefully consider as they decide on how to resolve their dispute(s). Once a dispute reaches the point where it is clear that the parties cannot reach an agreement and need a third party to decide the dispute, it will likely end …

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The Power of Finding and Using a BATNA & WATNA (Part 3 of 3)

BATNA & WATNA

…Continued from Part 2: In previous articles, we’ve discussed what a BATNA and a WATNA are, the purpose of identifying a BATNA and WATNA, some possible alternatives to consider, and two analyses that parties can use to identify their BATNA and WATNA.  This article will discuss the strategies that a mediator may use to help …

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The Power of Finding and Using a BATNA & WATNA (Part 2 of 3)

BATNA & WATNA

…Continued from Part 1: Back to discovering and using what the negotiation world calls a BATNA and WATNA, this article will continue to move through an analysis to help the parties discover the alternatives that will drive how they negotiate and settle a dispute.  The previous article discussed the importance of moving through a BATNA/WATNA …

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