Tactic Vs. Strategy: Understanding the Difference

Tactic Vs. Strategy

In all facets of life, and especially in business, two terms often come up: tactic and strategy. While they are frequently used interchangeably, they refer to different concepts. Understanding the distinction between tactics and strategy is crucial for achieving long-term goals and dealing with complex situations. In this post, we will delve into these two …

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Hostage Negotiator Training

Most of us have only been exposed to hostage negotiations through movies and television shows, but the reality of the practice can only be experienced when we enter hostage negotiation training. Hostage negotiators, also known as crisis negotiators or a crisis negotiation team, are the first responders called in hostage situations or other difficult situations …

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Anchoring Negotiation

Anchoring in Negotiation

When does anchoring negotiation appear? How much to pay to settle a dispute or anchor price to purchase an item or settle a dispute is one of the most important decisions to be made before the negotiation process begins. A great many factors will influence the decision.  Someone considering settlement will take into account, among …

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Imbalance of Power: How Factoring in Power Works

Imbalance of Power

The factors that contribute to an imbalance of power are often hard to notice on a day-to-day basis, but over time they contribute to an unhealthy dynamic if they are not addressed.  Imbalances of power can be found in every relationship that we engage in as humans, from our most vulnerable and trusted relationships with …

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Positional Bargaining Explained

Positional Bargaining

Parties preparing for negotiation may need the term “positional bargaining” explained. It is a negotiation strategy used to drive the bargain and attempt to secure a possible value from a bargaining session. Many people view bargaining as a harsh and poor form of negotiation. While it is true that this style of negotiation often results …

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BATNA & WATNA: Finding and Using Negotiation Power


What is the power of finding and using a BATNA & WATNA? The goal of an alternative dispute resolution (ADR) process is to come to a resolution together so that the parties can both agree on and avoid the eventual litigation that could arise in the dispute. However, not every mediation or negotiation ends in a …

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What is Interest-Based Negotiation and How to Utilize it

Interest-Based Negotiation

When two parties are negotiating with one another, there are several styles and techniques that the parties may try to use to help them gain an advantage in the negotiation. One of these techniques or styles is called interest-based negotiation. When the parties are using interest-based negotiation, they will often come to an agreement that …

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What is the Meaning of Impasse in Dispute Resolution?

impasse meaning

The word impasse has a particular meaning when it applies to alternative dispute resolution.  The Collins English Dictionary defines the impasse noun by describing a situation, particularly, “If people are in a difficult position in which it is impossible to make any progress, you can refer to the situation as an impasse.”  While the meaning …

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What is the Negotiator’s Dilemma? How to Use It?

Negotiators often face a dilemma in negotiation—should I claim this value for myself and force the other side to concede, or should I work to create value here so that I can claim more value for myself later on?  This dilemma forces many negotiators into positions that they do not want to be in, and …

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Negative Sum Games: Situations That Destroy Value

While most people attend a mediation or negotiation hoping to walk away with the most possible value, when the goodwill between the parties breaks down, they may leave the table with little to nothing to show for their work.  When both parties leave the table feeling as though they have “lost” and leave the value …

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