A Difficult Personality and How to Soothe The Beast

Difficult Personality

We’ve all dealt with a “difficult personality.” This is the person we are afraid to run into on the elevator at work, the family member who never fails to offend, or the jerk at the furniture store who refuses to refund your money on a delivery that was never made.The difficult personality is a confounding …

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Signature Resolution: Elevated and Sophisticated

When looking for help in resolving a dispute in the Los Angeles and San Diego area, Signature Resolution provides a vast array of services and neutrals that help resolve disputes in a sophisticated, comfortable, and private environment.   The company’s mission is to provide an enhanced dispute resolution experience for clients through a higher standard …

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Diary of a Peacebuilding Mission with Tim Pownall

Peacebuilding is strategic, elusive, complex, and predicated on hope – hope that a collaborative pursuit of common interests will afford a better future for our children. This is nowhere more evident than in the emerging work of faith-based diplomacy. Track two diplomacy is proving to be the sophisticated, cutting-edge, 21st century transactional diplomatic process among …

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Negotiation Checklist: 7 Basic Rules of Negotiation

We do a lot of our negotiation without much thought.  But getting good results takes forethought, preparation, discipline, organization, and knowledge.  To help prepare you for success, here are seven basic rules of negotiation: Rule #1: Always prepare for a negotiation Preparation and planning are critical for success in any important negotiation. You need to …

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Conciliatory Policy. What is a Conciliatory Approach?

More businesses, schools, and governments have begun to adopt a conciliatory policy when evaluating and creating their conflict resolution processes.  Yet many people that follow and interact with these processes do not fully understand the term conciliatory and how it affects the dispute resolution process.  For some people, a conciliatory process may feel fresh and …

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Profound New Insights on Conflict and Client Psychology

As a kid I used to enjoy looking through glasses of water at the objects beyond because, depending upon the shape of the glass or the flow of the water, the images became distorted, bent, and often produced some pretty funny results. What I didn’t realize at the time was that with or without a …

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Texas Arbitration Act

The Texas Arbitration Act is the governing law over arbitrations occurring in Texas.  The Act covers most aspects of the arbitration procedure and aims to ensure that arbitrations are conducted fairly within the state.  While it has existed in some form for quite some time, it has been shifted and amended to fit the demands …

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Peacemaking

I use the term peacemaking to describe the values and processes involved in transforming difficult and intractable conflicts. Peacemaking encompasses mediation; however, mediation, especially mediation of litigated disputes, does not necessarily include peacemaking. Knowing the difference is useful because it can influence the processes and interventions used by mediators. Join now to enjoy full access …

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