The types of workplace conflict are universal, but the conflict resolution steps vary. When conflicts arise, these workplace conflicts can result in decreased productivity and interfere with the culture of the team, the general work environment, or the company as a whole. Conflict in the workplace needs to be addressed quickly and efficiently to ensure …
Have you ever considered why the competitive negotiation style is sometimes a better option than other negotiation styles like the collaborative negotiation style or the compromising negotiation style? Negotiation is a critical skill in both personal and professional life. In the business world, one common form of negotiation is competitive negotiation. It’s an approach where …
Haggling, also known as bargaining, is a type of negotiation in which the buyer and seller of a good or service dispute the price that will be paid and the exact nature of the transaction that will take place. This can lead to a compromise where both parties involved are satisfied with the outcome. The …
Most of us have only been exposed to hostage negotiations through movies and television shows, but the reality of the practice can only be experienced when we enter hostage negotiation training. Hostage negotiators, also known as crisis negotiators or a crisis negotiation team, are the first responders called in hostage situations or other difficult situations …
While many of the legal and other professional fields love to highlight the benefits of confidentiality, many of them fail to point out the limits of confidentiality. Understanding these limits is a vital aspect of sharing your information and keeping your information confidential. Without a clear understanding of when confidentiality will not apply and confidentiality …
Privacy and confidentiality are words that are used often and interchangeably in the legal and dispute resolution world, yet there are key differences between the terms that are important to understand. Just what these differences are and how they affect information is a concept that is sometimes overlooked when engaging in a legal dispute. Many legal and alternative dispute …
Let’s take a deeper look into Face Negotiation Theory. Have you ever been in a negotiation or conversation with someone where you suddenly notice yourself taking on a defensive stance to protect yourself? Maybe you have been more willing to give in a negotiation to help the other person or preserve what you believe the …
When does anchoring negotiation appear? How much to pay to settle a dispute or anchor price to purchase an item or settle a dispute is one of the most important decisions to be made before the negotiation process begins. A great many factors will influence the decision. Someone considering settlement will take into account, among …
Calibrated questions are a powerful tool to uncover deep insights and drive meaningful conversations. Invented by Marshall Goldsmith, a world-renowned executive coach, and author, calibrated questions are designed to help people reflect on their own behavior and beliefs. Unlike typical questions, calibrated questions are crafted to be both open-ended and constructed in a way that …
In any negotiation, there will always be some level of concessions made in order to come to an agreement. Even the most skilled negotiators will have to make small concessions in a negotiation to reach a potential agreement. But what is the best strategy for making negotiation concessions? And how can you ensure that you …